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Resources | Teams work, patients win (Peterborough, ON) | November 2009
 In 2002, primary health care faced a
crisis in Peterborough.
One in four residents didn’t have a family doctor, the local hospital’s
emergency room was one of the busiest in the province and the growing seniors
population was creating a new set of demands on the health care system. Dr. Don
Harterre and a small group of colleagues decided a team-based model could be
the answer. Over the next few years, they worked hard to bring everyone onside.
The idea met the challenge. Today, over 97% of Peterborough’s residents have five teams
serving their health care needs. ER visits have significantly dropped and the
area is attracting new, young family practitioners to join the teams.
Watch Video |
Better health is a community effort (Saint John, NB) | November 2009
 In Saint John, the team
story highlights an even broader community collaboration. The Old North End
(O.N.E.) used to be the city’s commercial core, but economic decline starting
in the 60s turned the area into one of Canada’s poorest communities.
Drugs, crime, substandard housing and unemployement were breaking community
spirit and taking a toll on health.
So, residents decided to take action. They created
O.N.E. CHANGE, a group of grass roots stakeholders and residents including the St. Joseph’s Community
Health Centre. For health, the big socioeconomic picture has a direct
connection. “People who are poorly housed, poorly nourished and poorly educated
get sick and stay sick,” says registered nurse, Sgt. Tanya Leblanc of the Saint John police. Now,
at O.N.E. CHANGE, interdisciplinary health is a team within a bigger team
trying to tackle a range of community issues. Residents believe they’re on the
right track. O.N.E. CHANGE vice-president Tammy Calvin says, “If we plan
together and work together, who says we can’t change our future?”
Read Telegraph Journal article
Watch Video Articles From the Canadian Pharmacists Association Pharmacists
successfully manage an emergency department-based outpatient treatment program
for venous blood clots http://www.pharmacists.ca/content/hcp/Resource_Centre/Pharmacy_Practice_Research/pdf/Translator_Aug2008.pdf Pharmacists
identify drug-related problems in a multidisciplinary diabetes team. http://www.pharmacists.ca/content/hcp/Resource_Centre/Pharmacy_Practice_Research/pdf/Translator_Nov2008.pdf http://www.pharmacists.ca/content/hcp/Resource_Centre/Pharmacy_Practice_Research/pdf/Translator_Feb2009.pdf
From the Canadian Health Services Research Foundation A series of stories about successful
changes to the way healthcare is delivered. The Pass it on! profiles
provide practical ideas that can be adapted and used to inspire change in
organizations across Canada. http://www.chsrf.ca/Pass_It_On/index_e.php
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